Crisp pricing
Quick verdict
As of 2026-09-27, Crisp live chat pricing starts at $45/mo on its Mini plan. It includes a free plan. There are 3 plans in total. Paid plans run up to $295/mo. All figures come from the vendor's own pricing page, kept dated and current.
Crisp has 3 plans. It includes a free plan. The cheapest paid plan is Mini at $45/mo on monthly billing. Pricing is tiered.
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Free plan: yes.
Crisp publishes 3 pricing plans.
| Plan | Monthly | Billed annually | Contacts / limit | What's included |
|---|---|---|---|---|
| Mini | $45/mo | — | ||
| Essentials | $95/mo | — | ||
| Plus | $295/mo | — |
Price history
Crisp's Mini plan has held steady at $45/mo from Sep 2026 to Sep 2026.
| Observed | Mini plan (monthly) |
|---|---|
| $45/mo | |
| $45/mo |
What you'll actually pay
As of , Crisp live chat pricing starts at $45/mo, but none of these buyer scenarios match a covering tier — see the plan table above for its published pricing.
| Scenario | Monthly usage | Cheapest plan | Base plan | Add-ons | Total / mo |
|---|---|---|---|---|---|
| Solopreneur | 500 contacts · 2,000 sends | Custom | Custom | — | Custom |
| Event coordinator | 500 contacts · 5,000 sends · SMS | Custom | Custom | — | Custom |
| Small business | 2,500 contacts · 20,000 sends | Custom | Custom | — | Custom |
| Nonprofit | 5,000 contacts · 25,000 sends | Custom | Custom | — | Custom |
| Ecommerce store | 10,000 contacts · 80,000 sends · SMS | Custom | Custom | — | Custom |
Each total is the list price of the cheapest plan covering that persona's contacts plus any add-ons (e.g. SMS) it needs, read from the vendor's own pricing — the real cost, not the sticker price. Scenario set v1.0.0; usage-based tiers that don't publish a rate for a scenario show as Custom.
Source: crisp.chat/en/pricing, verified
See Crisp plans →Compare Crisp plans & pricing →
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Frequently asked questions
Does Crisp have a free plan?
Yes. Crisp offers a free plan, so you can start chatting with visitors at no cost. Paid plans begin at $45/mo when you need higher limits or more features. Every figure comes straight from our maintained, dated dataset, verified on 2026-09-27.
How much does Crisp cost?
Crisp lists 3 plans, and its cheapest priced option is Mini at $45/mo. Pricing for live chat is tiered, so your cost scales with your agent count. A free plan is available too. Every figure comes straight from our maintained, dated dataset, verified on 2026-09-27.
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